MBaza Chatbot

This is the Website for the MBaza Chatbot. The Chatbot answers via different channels. It is empowered by a consortium of several contributors. The current implementation serves MINALOC as a test environment to raise Tickets to the Government of Rwanda.

 

Current channels implemented or in implementation:

  • USSD Hierarchical chatbot
    • Usage via USSD short codes *114#
    • in production
  • Semantic Chatbot English
    • Usage via a predefined widget
    • in test
  • Semantic Chatbot Kinyarwanda
    • Usage via predefined widget
    • in implementation
  • Speech to text Kinyarwanda:
    • voice data collected
    • first language recognition models created
    • in implementation
  • Text to speech Kinyarwanda:
    • voice data collected
    • model created for voice data generation
    • in implementation